Expired COPR and PRV
Permanent residence applicants in possession of an expired Confirmation of Permanent Residence (COPR) and permanent resident visa (PRV) who are ready to travel to Canada should no longer be contacting IRCC through the Webform or processing office email.
IRCC may have contacted applicants or will contact them to ask them if they are able to travel to Canada now to live and settle here. Once they are approved to come to Canada, officers will issue the applicants the documents they need to travel.
Applicants should not be reaching out to IRCC.